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Locatalyze

Help Centre

Answers for the moments that matter before you sign.

How Locatalyze works, how to read a report, and what happens when you unlock one. Questions are in the order people usually ask them.

Tip: use Most asked below, or jump by topic.

Start here

Run your first address check in a few minutes.

How do I run my first analysis?

Click “Run a free location check” (or go to /onboarding). Enter an Australian street address, choose your business type, confirm the map pin, and add monthly rent if you know it. Submit, and your report is usually ready in typically 5–10 minutes. You can also start a new analysis from the Dashboard after you sign in.

Do I need a credit card to get started?

No. Your first location report is free and no card is required to start. You only enter payment details when you unlock modelled financials or buy a report pack.

What does the free report include?

Free rent check from rent and revenue: estimated range, rent per sqm and timeline. Not a stay-or-leave verdict. A$29: does the commercial model work under my inputs? Modelled revenue, profit, rent burden, break-even, and scenarios, when those figures exist. Free rent check: rent as a share of revenue vs an estimated category range, rent per sqm vs estimated asking comps, timeline, and up to 3 findings from rent and revenue only. Not a stay/leave verdict. Unlock ($29): Decision report — verdict, highest rent you can afford, P&L, break-even, decision-specific rent outcomes, and a 90-day plan. Landlord evidence page held until rent comps are sourced. Still verify with your solicitor. City guides, suburb pages, the blog, and free tools stay free for research.

How long does a report take?

Most reports finish in typically 5–10 minutes. You can leave the page; analysis continues in the background and the report appears in your Dashboard when it is ready. If a report shows as failed after a few minutes, try again; a second run usually succeeds.

What Australian locations are supported?

Any Australian street address. Coverage for demographics and rent context is strongest in major cities (Sydney, Melbourne, Brisbane, Perth, Adelaide) and inner suburbs. Regional addresses may use broader trade bands when suburb-specific data is thin, and the report flags lower data confidence when that happens.

Reading your report

Score, recommendation, rent pressure, and data quality.

What does PROCEED / VERIFY / AVOID mean?

Reports show a recommendation (PROCEED / VERIFY / AVOID) separate from the Location Score. PROCEED: promising fit worth investigating, subject to normal due diligence — not a lease underwriting. VERIFY: potentially viable, but important checks remain before you commit. AVOID: material mismatch for this concept, rent, location, or operating model at proposed terms. Changing rent, business type, or calibrating inputs may shift the recommendation.

What does the location score mean?

The Location Score (0–100) on an **address report**: The address score is the weighted average of the components printed on that report. The weights are chosen for that business and add to 100. They are not a fixed rent, competition, demand, profitability and location-quality split. It measures how strong the site reads on the evidence for that run — not whether to sign the lease. Address-report score bands: 60+ strong composite · 40–59 mid · below 40 weak. Suburb guides use a different five-factor opportunity model with bands 69+ / 60–68 — not these address bands. A high score with VERIFY means verify before you commit, not a bad location. Address reports use score bands 60+ / 40–59 / below 40 as one input to PROCEED / VERIFY / AVOID. Hard gates can force VERIFY even when the score looks strong.

Should I use “Calibrate your model”?

Yes, when you can. Calibration lets you enter business-specific inputs such as average order value, operating hours, access type (for example street frontage or side street), and seating capacity. Those inputs replace generic category assumptions and usually improve modelled revenue and break-even after unlock. It takes under a minute and is optional for the free location decision.

How accurate are the reports?

Reports mix live data and modelled estimates. Competitor locations come from live map/places data. Demographics lean on ABS Census context. Rent pressure and demand reads use category patterns plus your inputs. They are not scraped lease listings. Revenue and profit figures after unlock are model estimates, not guarantees. Always verify key numbers with a commercial agent and accountant before you sign.

Why does rent relative to revenue matter?

Rent is usually your largest fixed cost and hard to reverse after you sign. As a rule of thumb, rent above about 12% of monthly revenue is a warning; above about 20% is a common failure pattern in hospitality. After unlock, the report shows rent-to-revenue against workable bands for your category and suburb context.

What does the break-even estimate show?

After unlock, it estimates the customers per day needed to cover modelled costs (rent, staffing, and COGS). Your projected daily customers are compared to that threshold. If you are comfortably above it, the site looks more workable; if below, the report shows the gap and how sensitive it is to rent or ticket size.

How is competitor data collected?

We look up businesses near your pin (typically within about 500 m) that match your category, using current map data at the time of your analysis. Ratings and review volume help gauge intensity. In some suburbs that map data can lag, and the report flags low-confidence competitor counts when detected.

What is the Executive Summary?

A short plain-language narrative at the top of the report explaining why the recommendation was reached. It draws on your actual signals (competition, demand, rent pressure and main risks), not stock marketing phrases.

Pricing & unlock

Credits, packs, refunds, and what you pay for.

What plans and prices are available?

Your first report is free. Paid options are one-time purchases: Single Report ($29, the commercial model for one location when that model exists), 3-Pack ($59), and 10-Pack ($149). Credits from packs stay in your account and do not expire. High-volume monthly plans exist for agents and multi-site operators, but most users only need a single unlock or a pack.

View pricing

How do I unlock modelled financials?

When the report has a commercial model, use “Unlock modelled financials — $29”, or spend a pack credit. Payment is processed by Stripe. The model opens as soon as payment succeeds. If the model was not run, the report lists what was missing and does not offer a purchase — paying does not create a P&L.

Can I get a refund?

Unused credits: full refund within 7 days of purchase if you have not generated a report from that payment. Broken reports: rerun, credit, or refund review within 14 days. See Refund Policy. Contact hello@locatalyze.com with your account email if you need help.

Open refund policy

Do deleted reports restore my free quota?

No. The free quota counts analyses you have run, not reports you still store. Deleting a report does not restore a free run.

Can I cancel a subscription?

Report packs are not subscriptions. Unused credits stay in your account until you use them. If you have Location Watch Plus (optional monitoring subscription, where offered), cancel anytime from Profile / the Stripe Customer Portal; access continues until the end of the current billing period.

Using your reports

Print, compare, and status updates.

Do I get an email when my report is ready?

Yes. When analysis completes, we email your account address with the recommendation, headline score, and a link back to the report. Modelled financial figures appear in that email only after the report is unlocked.

Can I download a PDF?

Use your browser’s print dialog and choose Save as PDF. That works on the free decision and on an unlocked model. There is no separate PDF file, and print does not add figures that are locked on screen.

Can I compare multiple locations?

Yes. Open Compare from the dashboard when you have more than one location. The location decision is on every report. Modelled revenue, profit, and break-even appear in the comparison only for reports you have unlocked.

Can I share a report with someone who has no account?

Older report pages can create a public link. The current assessment stays in your account. Sign in and open it from the dashboard. Modelled figures appear only when that report is unlocked.

Why is my report still processing?

Most runs finish in typically 5–10 minutes. The system gathers competitor, location, demand, and financial signals, then compiles the memo. Keep the tab open or come back via Dashboard. If status is still stuck after several minutes, refresh once; if it failed, resubmit the same address.

Going further

Watch, Expert Review, privacy, and limits.

What is Location Watch?

Location Watch checks a saved location for material nearby changes, such as a new competitor or a closure, and shows them on the dashboard. It does not change a report’s score or verdict. If a location is enrolled when you unlock a report, the report says so and links to Location Watch. If it is not eligible, it is not enrolled and the report does not claim that it is.

Location Watch

What is Expert Business Review?

An optional human review for high-stakes decisions: a written commercial review of one new location or one existing-business purchase file, plus a short consultation with an experienced multi-site operator. It is decision support, not legal, accounting, valuation, or a success guarantee.

Expert Business Review

Where can I read the full methodology?

The Methodology page explains how scores, recommendations, data sources, and modelled economics work, including what is measured and what is estimated. Start there if you need the technical write-up behind a report.

Read methodology

Is my data private?

Reports are private to your account by default. Public share links are opt-in and can be revoked. We do not sell your report contents. See the Privacy Policy for how account and analytics data are handled.

Privacy Policy

Can I analyse locations outside Australia?

Not yet. Locatalyze is built for Australian leases. Demographics, rent context, and competitor categories are calibrated for Australia. International coverage is on the roadmap.

Run a free location analysisScore, recommendation and competitor context for an Australian address.Preview a sample reportSee the memo layout before you run your own site.Location WatchKeep watching competitor and freshness signals after your report.Expert Business ReviewHuman commercial review when the lease decision is high stakes.

Still stuck?

Email us and we will reply within one business day. We are based in Perth, Western Australia (GMT+8).